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MASTR Facility - Enabling your molecular Dx services

MASTR Facility

Helping you improve your NGS diagnostics

Keeping up with the rapid evolutions in next-genetic sequencing presents your laboratory with many exciting opportunities as well as practical challenges. Multiplicom is always there for you, every step of the way; from the initial set-up and validation of your laboratory workflow to the continuous optimization of your processes and results. 

Getting you started

We make sure you get off to a good start with our tests. We offer you proof-of-principle from our own MASTR Facility test lab, train your collaborators and give you all the support you need to implement our tests in your laboratory. We do not stop until everything is running smoothly. We can also help you select the right equipment and optimize your workflow. While you are setting up your laboratory, we can already start performing the first tests in our Facility.

Experts at your service

Our experts are always available to answer your questions by phone or by email. Our Field Application Specialists help you overcome challenges at your site, train your staff—both on-site and at the MASTR Facility—and advise you on how to improve your performance. They not only know our products inside out, they also have an in-depth knowledge of Next-Generation Sequencing (NGS) and they understand how you work. They also have a direct link with our R&D department, so that your questions and needs are continuously fed into our product innovations.

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Sample testing

Optimizing your performance

We take pride in helping your laboratory to perform the best it can, as if it was our own. Our experts are always available to help you optimize your processes. Thanks to our Reporter software, you can monitor performance and quality of the tests. In case of capacity shortage, you can even temporarily outsource part of your testing to our MASTR Facility lab.

If you are a First time customer, please contact Multiplicom’s representative in your area to agree on the terms and conditions of your custom Multiplicom Services agreement

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A fully equipped facility lab at your disposal

Multiplicom offers its own, fully equipped test lab for NGS molecular diagnostics. Our MASTR Facility lab not only enables you to accelerate the initial set-up and offering, it also offers first-hand knowledge and advice for your daily operations. Our lab has been operational since 2015 and ISO17025 accredited by Belac (603-TEST) for Clarigo and BRCA MASTR Plus Dx testing since 2017. For details see accreditation scope. 

Sample shipment, lab services and result reporting is performed according to the terms and conditions specified in your Multiplicom Services agreement. For any questions please contact mastrfacility@multiplicom.com.

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Workshops

Clarigo workshops

Multiplicom organizes workshops to help diagnostic centers implement Clarigo efficiently in their own laboratory facilities. The Clarigo workshop is intended to provide hands-on lab training of the complete Clarigo workflow and is therefore of particular interest to the person in charge of practical implementation or lab technicians. The workshop will span 4 days (Tuesday 2PM - Friday 2PM). Participants are offered the opportunity to send 1 or 2 non-hazardous/non-infectious blood samples collected in STRECK tubes to be processed during the workshop.

If you would like to participate in one of our Clarigo workshops please use the Subscribe button below and you will be contacted by one of our Customer Service team members.

Please note that the registration is only final when both parts of this registration are complete. For first step see Subscribe button below, and for second step please follow instructions provided by email by the Multiplicom Customer Service.

Each workshop is limited to 8 participants. In the event of less than 5 registered participants the workshop may be cancelled, in which case you will be informed.

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MASTR workshops

Multiplicom organizes workshops to help diagnostic centers implement MASTR library preparations efficiently in their own laboratory facilities. The MASTR workshop is intended to provide hands-on lab training of the complete MASTR and/or MASTR Plus workflow, and is therefore of particular interest to the person in charge of practical implementation or lab technicians. The workshop will span 3 days (Wednesday 12PM - Friday 4PM).

If you would like to participate in one of our MASTR workshops please use the Subscribe button below and you will be contacted by one of our Customer Service team members.

Please note that the registration is only final when both parts of this registration are complete. For first step see Subscribe button below, and for second step please follow instructions provided by email by the Multiplicom Customer Service.

Each workshop is limited to 8 participants. In the event of less than 5 registered participants the workshop may be cancelled, in which case you will be informed.

Register

 

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